We are thrilled to announce that CRMNEXT has been recognized as a Leader in the Forrester Wave™ 2023 report for Financial Services CRM. This prestigious ranking is a testament to our unwavering commitment to producing best-in-class software specifically tailored for Banks and Credit Unions.
Being ranked as a Leader by Forrester is not just a major achievement; it’s a significant milestone for CRMNEXT (or BUSINESSNEXT, as we are known in the rest of the world). This recognition underscores our dedication to innovation and excellence in the financial services sector.
BusinessNext’s CRMNEXT solution was rated the highest for its robust Vision and Roadmap in the financial services CRM sector.
CRMNEXT scored the highest in all top 5 critical criteria:
- Prospecting and Outreach, Lead Generation and Prioritization, and Customer Insight with a 360° View.
- Vision and Roadmap Leadership: Our strong Vision and Roadmap for financial services CRM earned us the highest ranking, reflecting our forward-thinking approach.
- Excellence in Key Areas: We ranked highest among key areas like automation, learning and recommendation engines, and Customer Insights feeding into an Action Center.
A Continued Commitment to Expansion in the United States
CRMNEXT is excited to continue its expansion in the United States. A key differentiator for us is our ability to learn from the largest implementations of CRM that we’ve successfully deployed in some of the largest banks in the world. We package these insights and best practices into our solutions, providing them “out of the box” to our clients.
CRMNEXT is a global leader in CRM solutions for the financial services industry. With a focus on innovation, customer-centricity, and proven methodologies, we empower banks and credit unions to create meaningful customer relationships that drive growth.
Download The Forrester Wave™ Leader 2023 Financial Services CRM Report
Read why FORRESTER has recognized us as a LEADER in the 2023 Forrester Wave™ for Financial Services CRM.