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Transformation Takes Over the Branch
Banks and Credit Unions had been going through many gradual changes in the past few years. This transformation was accelerated by COVID-19, which pushed them to quickly adapt to new customer behavior and expectations.

At this year’s Future Branches, we are focusing on current themes such as the massive transformation that banks and credits unions are going through, appealing to a customer that wants their bank to seamlessly fit into their life, operating a more efficient branch that inspires customer loyalty and much more!

Since 2016, Future Branches has been THE meeting place to benchmark against the best of the best in financial services.